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​Family Life​

​​From regular and backup care for children and adults to help with finding tutors, babysitters, housekeepers—even pet care, the benefits we offer through Bright Horizons Care Advantage™ help the whole family. Using the services is simple through our dedicated Care Advantage portal——and help is available by phone 24 hours a day at 877-242-2737.

Backup care for children and adults

If regular care arrangements for your child or an adult relative fall through, you can purchase up to five days of affordable, high-quality backup care a year—at a center or in your own home.

Center-based child care is $15 a day for a single child or $25 a day for multiple children. In-home care for well and mildly ill children and adults is $6 an hour (for up to three care recipients) with a four-hour minimum. To use the backup care benefit, you'll need to register and make reservations by clicking on Register & Reserve Care on the portal. Log in with BSWHbackup as the username and BSWH as the password, then create your own account.

Helping find care for the entire family

Bright Horizons gives you free access to a comprehensive database of care options you can select and pay for yourself: nannies and sitters for evening and weekend care; senior care resources, planning and referrals; pet sitters; household help; discounts on test prep and tutoring; and more. You can review caregiver background checks free—and even request advanced checks at discounted rates. You'll find listings on the portal under Additional Family Support.

Adoption assistance

Baylor Scott & White provides adoption assistance for full-time employees who've worked with us for at least 12 consecutive months.

If you adopt a child under the age of 18 who's not biologically related to you (or to your spouse if you're married), we'll reimburse up to $4,000 for the cost of the adoption and legal fees for each child you adopt. You can receive reimbursement for up to two adoptions per family. The benefit doesn't cover foster care, legal guardianship or adoption of a spouse's child. To learn how the process works, contact PeoplePlace at 844-417-5223.

If your request is approved, the reimbursement will be included in your next scheduled paycheck. If your request is not approved, you'll be notified you by phone or email. You can read the complete adoption assistance policy in the Policy and Procedure Library.

​Life-planning services

The loss of a loved one is an emotional time that can make it hard to think clearly. You and your family may feel overwhelmed by legal paperwork and financial decisions. That's why Baylor Scott & White offers life-planning services through our relationship with Unum.

Life-planning services are available to Unum life insurance beneficiaries and to covered employees and their spouses who are terminally ill. The services include financial and legal support and grief counseling.

Unum counselors understand the challenge of making decisions when a loved one has died or has been diagnosed with a terminal illness. They're specially trained to provide objective, customized financial, legal and emotional support—and they don't receive commissions on any service or solution they suggest.

To learn more about life-planning financial and legal services, contact Unum at 800-422-5142 or visit (ID: ​unum; password: support).


Digital Benefits Guide

Learn more about family life benefits in our Digital Benefits Guide​.