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​​​​​When you’re on the road and the unexpected happens, you need smart, trustworthy help fast. Baylor Scott & White’s emergency travel services are ready any time, day or night. All ​benefit-eligible employees (those regularly scheduled to work 40+ hours per pay period) are able to take advantage of these benefits.

While those who elect coverage under the medical plan have national coverage through the CIGNA Tier 2 Network for medical care, UNUM Travel assistance is added helping hands in those times of need for all the other details. Whenever you travel 100 miles or more from home — across the state or around the world — Assist America travel assistance services from Unum are by your side. When you call, medically certified agents will help with:

• Hospital admission assistance
• Emergency medical evacuation
• Prescription replacement assistance
• Transportation for a friend or family member to join a hospitalized patient
• Care and transport of unattended minor children
• Assistance with return of vehicle
• Emergency message services
• Critical care monitoring
• Emergency trauma counseling​
• Referrals to Western-trained, English-speaking medical providers
• Legal and interpreter referrals

Your spouse and dependent children are covered up to age 26 when they’re on non-business-related travel. Assist America (Reference: 01-AA-UN-762490) pays for 100% of the services it provides, with no caps or chargebacks to you or Baylor Scott & White. But remember to call Assist America at 800-872-1414 first — you can’t be reimbursed for services you arrange on your own.