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​ Family Life​​​


From regular and backup care for children and adults to help with finding tutors, babysitters, housekeepers—even pet care, the benefits we offer through Bright Horizons Care Advantage™ help the whole family. Using the services is simple through our dedicated Care Advantage portal——and help is available by phone 24 hours a day at 877-242-2737.

Backup care for children and adults

If regular care arrangements for your child or an adult relative fall through, you can purchase up to five days of affordable, high-quality backup care a year—at a center or in your own home.

Center-based child care is $15 a day for a single child or $25 a day for multiple children. In-home care for well and mildly ill children and adults is $6 an hour (for up to three care recipients) with a four-hour minimum. To use the backup care benefit, you'll need to register and make reservations by clicking on Register & Reserve Care on the portal. Log in with BSWHbackup as the username and BSWH as the password, then create your own account.

For more information check out these Frequently Asked Questions.

Helping find care for the entire family

Bright Horizons gives you free access to a comprehensive database of care options you can select and pay for yourself: nannies and sitters for evening and weekend care; senior care resources, planning and referrals; pet sitters; household help; discounts on test prep and tutoring; and more. You can review caregiver background checks free—and even request advanced checks at discounted rates. You'll find listings on the portal under Additional Family Support.

Adoption assistance

Baylor Scott & White provides adoption assistance for full-time employees who've worked with us for at least 12 consecutive months.

If you adopt a child under the age of 18 who's not biologically related to you (or to your spouse if you're married), we'll reimburse up to $4,000 for the cost of the adoption and legal fees for each child you adopt. You can receive reimbursement for up to two adoptions per family. The benefit doesn't cover foster care, legal guardianship or adoption of a spouse's child. 

To learn how the process works, contact PeoplePlace at 844-417-5223.

If your request is approved, the reimbursement will be included in your next scheduled paycheck. If your request is not approved, you'll be notified you by phone or email. You can read the complete adoption assistance policy in the Policy and Procedure Library.

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