In addition to your health care benefits, Baylor Scott & White offers even more benefits to help you when you need it.
Take a look at the following benefits and programs you can use throughout the year.
Save money on child care! Baylor Scott & White has partnered with one local and two national child care groups that offer our employees a 10% tuition discount for pre-school and school-age children:
For more information, see Child Care Benefits on
If your regular child care falls through, KinderCare offers a backup child care program for all Baylor Scott & White employees. A $15 copay per child, per day (plus any fees for field trips, special events, etc.) is required. For more information, visit
Life is stressful. But Baylor Scott & White's Employee Assistance Program (EAP) is here to help employees and their dependents during many life-affecting situations, including:
EAP Work/Life services include:
All EAP services are voluntary, confidential and free. You can receive up to six free counseling visits per year per occurrence. Call the EAP 24 hours a day, seven days a week at 1-866-605-4700.
Baylor Scott & White Health Care System offers you the opportunity to apply for long-term care insurance directly from Genworth Life Insurance Company (Genworth Life) at group rates. Long-term care insurance helps reimburse expenses for the kind of help and care you would need if you could no longer perform two of six everyday activities, including:
Premiums are based on your age and the coverage you select. The coverage is portable, which means your coverage will continue after you leave Baylor Scott & White, as long as you pay the premiums. Premiums can be paid directly to Genworth Life on a quarterly, semi-annual or annual basis, or premiums can be electronically transferred each month from your checking or savings account.
For more information about the program, plan details, premiums or to enroll, visit www.genworth.com/groupltc.
Coverage through Hyatt Legal Services provides access to the country’s largest network of legal benefit providers for a relatively low cost to you. If elected, you can get professional legal assistance with issues like:
The cost of coverage is $5.54 per pay period for coverage. You can learn more about Hyatt Legal Plans at
If an emergency occurs when you are 100 miles or more away from home, Baylor Scott & White offers the Employee Travel Assistance Program to help you. Case managers can provide you with doctor, dentist and medical facility referrals throughout the world, and you can get information about immunization requirements, travel advisories and more.
Just call the toll-free emergency assistance line 24 hours a day, seven days a week at 1-877-935-3704 (US or Canada), or call collect at 1-312-935-3704 from other countries.
Enterhealth is an interactive, approachable online recovery program that provides Baylor Scott & White employees access to tools they can use to enhance their recovery from drug or alcohol addiction. Enterhealth understands what it’s like to live with the chronic disease of addiction. They recognize the struggle to maintain a sense of normalcy while managing life at work, family and friends. Enterhealth’s Advanced Recovery Support offers a real solution to this real problem – and now it’s free, confidential and available 24/7 to all employees and their families.
Go to www.bhcs-support.com to learn how you can get started or to help a family member or friend today.
Baylor Scott & White wants you to get the most out of your health care benefits! The Baylor Scott & White Advocacy Service is available to help you resolve any conflicts you may have with your medical, dental and vision carriers. The service will help you with unresolved health plan access or claims issues. The advocacy team will research your issue and work with your health plan to resolve it on your behalf. The advocacy team helps ensure your issue is given the attention it deserves and is considered fairly. However, contacting the Advocacy Team does not guarantee the resolution you want – the terms of the plan still apply. The service is available to employees enrolled in medical, (which includes prescription drug and mental health care) dental and vision plans. All calls are confidential.
Call the HR Center at 1-877-44MYJOB (1-877-446-9562), Monday–Friday, 8 a.m.–5 p.m. CT and ask to speak with an advocacy associate.
Before you request assistance from the advocacy team,
you must make at least one attempt to resolve the issue directly with your health plan. This attempt should not be in writing. If your issue is still unresolved after you’ve discussed it with the health plan’s customer service, call the advocacy team. If you contact the advocacy team before talking to your health plan, you may be directed to contact your health plan. An advocacy associate will review the issue to determine next steps. If the issue requires advocacy assistance, an advocate will be assigned to your issue and research the issue through resolution.